Cookies Policy
Last updated: 24 September 2026.
What Cookies and Similar Technologies Are
Cookies are small text files placed on your device when you visit a website. They allow the site to remember actions and preferences over time. Similar technologies include web beacons, pixels and local storage that can store or access information on your device. In the context of an insurance health website these files may record details such as your browser type, pages viewed, time spent on site and selections made during quote or policy journeys. The information stored can include identifiers, timestamps and settings that help deliver personalised health insurance information while complying with Singapore’s Personal Data Protection Act.
Why mediavoxra Uses Cookies
mediavoxra operates a commercial insurance health platform serving Singapore residents. Cookies support core functions such as keeping you logged in during a session, remembering your language preference and ensuring the site loads correctly on different devices. Without these technologies many interactive features required for comparing health plans or submitting applications would not function. Analytics cookies help us understand how visitors navigate the site so we can improve the user experience and reduce friction when users seek health coverage quotes.
Strictly Necessary Cookies
These cookies are essential for the website to operate. They enable basic functions such as page navigation, access to secure areas and form submission during policy applications. Because they are strictly necessary, consent is not required under Singapore law. Disabling them would prevent you from using key features including the contact form and the cookie banner itself.
Functional Cookies
Functional cookies remember choices you make such as preferred currency, region or display settings. They enhance convenience when you return to the site. These cookies are first-party and persist for up to twelve months. You may refuse them through the consent manager without affecting core site functionality.
Analytics and Performance Cookies
Analytics cookies collect aggregated information about how visitors use the site. They help measure page performance, identify popular health insurance products and detect navigation issues. Providers such as Google Analytics may set these cookies. Data is processed in anonymised form where possible. Consent is obtained before these cookies are placed, in line with PDPA requirements.
Advertising and Targeting Cookies
Advertising cookies track browsing behaviour to deliver relevant health insurance promotions. They may be used by third-party networks to limit the number of times an advertisement appears. These cookies are optional and require explicit consent. You can withdraw consent at any time via the cookie settings panel.
Social-Media Cookies
If social sharing buttons are present, platforms such as LinkedIn may set cookies to track your interaction. These are third-party cookies and are only activated after you consent. They help measure engagement with health insurance content shared on social channels.
First-Party Versus Third-Party Cookies
First-party cookies are set directly by mediavoxra and relate to our domain. Third-party cookies are set by external providers for analytics, advertising or social features. Both types are listed in the table below with their specific purposes and durations.
Session Versus Persistent Cookies
Session cookies are temporary and deleted when you close your browser. Persistent cookies remain on your device for a defined period or until manually deleted. Retention periods range from the duration of a single visit up to twenty-four months depending on the category and provider.
Data Handled and Purpose of Each Category
Strictly necessary cookies handle session identifiers and security tokens. Functional cookies store preference flags. Analytics cookies process usage statistics. Advertising cookies manage audience segments. All processing occurs under the lawful basis of legitimate interests or consent as required by the PDPA.
Consent or Exemption Basis Under Singapore Law
Under the Personal Data Protection Act and related guidelines, strictly necessary cookies are exempt from consent. All other categories require prior consent which is obtained through our site-wide cookie banner. You may change or withdraw consent at any time without penalty.
Cookie Provider Table
- Name: _ga; Purpose: Analytics; Provider: Google; Category: Performance; Duration: 24 months
- Name: _gid; Purpose: Analytics; Provider: Google; Category: Performance; Duration: 24 hours
- Name: cookie_consent; Purpose: Stores consent choices; Provider: mediavoxra; Category: Strictly necessary; Duration: 12 months
- Name: lang_pref; Purpose: Remembers language; Provider: mediavoxra; Category: Functional; Duration: 6 months
How the Consent Manager Works
Our cookie banner appears on first visit and allows you to accept all, reject non-essential or customise choices by category. A link to reopen the manager remains available in the footer. Changes take effect immediately and are stored for twelve months.
Browser-Level Controls
Most browsers allow you to block or delete cookies through settings. Disabling necessary cookies will impair site functions such as form submission. Instructions for common browsers are available on their official support pages.
International Transfers
Some third-party providers may transfer data outside Singapore. Appropriate safeguards are applied. Please refer to our Privacy Policy for further details on cross-border transfers.
Policy Changes and Contact
We may update this policy periodically. The current version is dated 24 September 2026. For questions contact us using the form on our Contacts page or reach [email protected], 1800 248 8000 or 1 Finlayson Green, Singapore 049246. Company Registration Number: 200413569G | GST Registration Number: 200413569G | Legal Form: Private Company Limited by Shares | MAS Licence: Direct Insurer (Life) and Exempt Financial Adviser