Health insurance that stands by you across Singapore
mediavoxra helps individuals and families choose hospitalisation, outpatient, and critical illness coverage that actually fits their life and budget.
What sets us apart
Coverage built around how Singaporeans actually get sick, travel, and grow their families
Full hospitalisation coverage
Coverage that works alongside MediShield Life to help pay for ward charges, surgery, and inpatient treatment at restructured or private hospitals.
Outpatient & specialist care
Add-on riders that cover pre- and post-hospitalisation consultations, diagnostic scans, and visits to specialists across our clinic network.
Critical illness protection
A lump-sum payout on diagnosis of major conditions such as cancer, heart attack, or stroke, so treatment decisions are never about money first.
Regional travel coverage
Emergency medical coverage that extends across Southeast Asia, useful for frequent travellers and Singaporeans working abroad.
Family & maternity add-ons
Plans that can be extended to cover your spouse and children, with optional maternity and newborn protection riders.
Fast claims processing
A dedicated local claims team that keeps you updated at every step, with most straightforward claims settled within days.
Personalised advice
Join 20,000+ residents already covered with mediavoxra
- Free, no-obligation consultation with a licensed advisor
- Plans compared side by side in plain English
- Support in English, Mandarin, and Malay
Plans & pricing
Choose the health insurance plan that fits your life
All prices are indicative monthly premiums in Singapore dollars for a healthy 30-year-old. Your final quote is confirmed after a short consultation with our advisors.
Essential Shield
Solid hospitalisation coverage for individuals starting out.
- Public hospital ward coverage (B1)
- Works alongside MediShield Life
- Emergency ambulance coverage
- Standard claims support
Complete Care
Our most popular plan for individuals and young families.
- Private hospital ward coverage
- Outpatient specialist rider included
- Pre- and post-hospitalisation care
- Priority claims processing
- Regional emergency travel coverage
Premier Health
Comprehensive protection for families who want the fullest cover.
- As-charged private hospital coverage
- Critical illness lump-sum payout
- Dental & wellness screening rider
- Maternity & newborn add-on available
- Dedicated relationship manager
How claims work
A straightforward claims process, from start to payout
Step 1
Gather your documents
Collect your hospital bill, discharge summary, and referral letter, if applicable.
Step 2
Submit your claim
Send your documents to our claims team online, by email, or through your advisor.
Step 3
We review the claim
Our team checks your policy coverage and verifies the details with the hospital.
Step 4
Get reimbursed
Approved claims are paid out directly to you or settled with the hospital.
Family protection
Cover the people who matter most to you
- Add your spouse and children under one policy
- Optional maternity and newborn protection
- One dedicated advisor for your whole family
Frequently asked questions
Can't find the answer you're looking for? Our advisors are happy to walk you through the details of any plan.
How is this different from MediShield Life?
MediShield Life is the basic national health insurance scheme in Singapore. Our Integrated Shield Plans and riders top it up, covering private hospital charges, larger ward classes, and outpatient treatment that MediShield Life does not fully cover.
Can I switch from my current insurer?
Yes. Our advisors can review your existing policy, explain any waiting periods for pre-existing conditions, and guide you through switching without a gap in coverage.
What is not covered by these plans?
Cosmetic procedures, most pre-existing conditions during the initial waiting period, and treatments received outside recognised medical institutions are generally excluded. Full exclusions are listed in your policy contract.
How long does a claim take to process?
Straightforward claims with complete documentation are typically settled within 5 to 10 business days. More complex claims may take longer while we verify details with the hospital.
Can I add family members to my plan?
Most of our plans support family riders for a spouse and children, and some include optional maternity and newborn coverage. Speak to an advisor to build a plan that covers your whole household.
Do you cover pre-existing conditions?
Coverage for pre-existing conditions depends on your health declaration and the specific plan. Some conditions may be covered after a waiting period or with a loaded premium.
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Speak with a mediavoxra advisor today and get a personalised recommendation, free of charge and with no obligation.